Small & Medium Enterprises

Decision Monitoring

Our Decision Monitoring has a single objective, to identify and measure opportunities to better meet your business objectives. We have experienced that for many credit providers monitoring is viewed as a data gathering exercise and of little strategic importance.

Creditinfo’s five stage continuous process

  • Provide workshops to identify and document the strategic objectives.
  • Develop customised KPIs (Key Performance Indicators) for different business areas, measuring key operational, risk and financial performance metrics with the utilization of a dashboard.
  • Create a reporting structure to generate the reports that will produce the KPIs.
  • Provide period summaries of performance against KPIs and make recommendations for future improvements.
  • Work together to implement these improvements and measure their impact.